Member of the Year

18 Branch members Chris Johnstone and Faye Robertson have become known as the glue that holds OPP Family/Vets Day together. 2021 marks the events eleventh year, with OPP Family/Vets Day being an annual opportunity for OPP colleagues to bring their families and friends together to share and celebrate their work, and their fantastic colleagues.

Under the leadership of Inspector (now retired) Dave Osborne, the first OPP Communicator’s Appreciation Family Day was celebrated at OPP General Headquarters in 2010. As a member of Orillia’s PCC, Faye Robertson immediately stepped up to help coordinate this fun day for colleagues. As a founding member of their in-house TEAM committee (“Together Everyone Achieves More”), Faye was regularly involved in developing and leading small activities to improve morale and engage staff in positive and rewarding ways. Creating a work environment that encourages positive engagement, and the correlation of self-care, has always been one of her passions. As lifelong friends, Faye immediately looped in her colleague, museum staff member Chris Johnstone, to see what resources she and the museum could contribute to the day – and Chris happily joined the team.

Considered a great success, the organizers voted not only to continue the tradition, but to expand their efforts beyond the Orillia Provincial Communications Centre to all of Central Region. Each year since, more activities, and more participants have been added.
OPP Family/Vets Day has grown into an impressive annual event that when last held in 2019 saw more than 900 current and retired members, their families and friends join together at GHQ to participate.

A passion project, Faye and Chris have the “can do” positive attitude needed to ensure the day comes together smoothly. From recruiting volunteers to filling their cars with BBQ supplies, each year the smiling faces and delighted kids make the planning and prep worthwhile. They are, however, always quick to point out how it would be impossible to make the event a success without the dedication and commitment of so many volunteers, and the leadership from former Executive chair, Chief Superintendent Marc Bedard (now retired), and the Branch Executive from Branch 18 and Branch 7. Each year they rely on the financial and volunteer support of these branches, as well as OPPA Head Office to ensure everyone is fed, and recognized. The participation of the OPPA Credit Union is also always a huge highlight and they work carefully to foster and maintain a positive relationship with the C.U. team. Each year as well, Faye and Chris are extremely mindful of the costs associated with hosting an event of this size and extra effort is spent to negotiate discounts, secure donations and find the most competitive pricing for all items purchased, without sacrificing quality.

Since the beginning, Faye and Chris have held leadership roles on the committee, even pulling in their own family members to ensure the event runs smoothly. In the early days, they supplied their own personal food coolers, folding tables, pop-up tents and lawn games – and are very proud of the OPP’s investment to expand these resources, demonstrating how important this “little employee recognition event” has become to so many. Literally hundreds of people have donated their time and energies to the event over the years, and while Covid-19 put a halt to plans for 2020 and 2021, there is no sign of it slowing down in the future.

Faye Robertson joined the OPP as a call taker and later a dispatcher in 2006.  A gifted natural educator, she took on the role of technology trainer in 2010. In 2018 she accepted a learning and development opportunity with the newly formed Serious Fraud Office as the Training and Education Specialist.  Never shying away from expanding her skills and challenging herself, Faye has greatly enjoyed her time with the OPP, tackling the new challenges of delivering critical front-line support training in a Covid-19 impacted environment, with her characteristic positive attitude and adaptability.  Most recently she has accepted a learning and development opportunity in the Ontario Centre for Missing Persons and Unidentified Remains Unit (ONCMPUR) as an Analyst.  She is reviewing Missing and Missed, a civilian review of Missing Person Investigations within Toronto Police Service as a result of the Bruce McArthur murders.  This task includes a review of the report and its 151 recommendations to identify the context with which the OPP is mentioned, as well as a review of current OPP and ONCMPUR policies and processes in an effort to identify any areas of enhancement to ensure alignment with the stated recommendations. 

Her commitment to the OPP does not end with Family/Vets Day either. She regularly volunteers to support fundraising efforts for colleagues (like contributing to numerous bake sales and again, partnering with Chris to make hundreds of handmade greeting cards in support of the Friends of the OPP Museum) or throw in her support of building-wide initiatives for Federated Health or the United Way. And she can always be counted on by Friends of the OPP Museum to contribute ideas, and to volunteer her time for their many fundraising and celebratory initiatives.

Outside of OPP Family/Vets Day, Faye Robertson has demonstrated that she is just as generous with her time and commitment to giving back to her community outside of work. Locally, she is an active and dedicated member of her church community. She teaches, mentors and is a regular “go-to” for anyone in need. While she will always down-play the significance of her support of these endeavours, they are valued and appreciated far and wide by those who know her, and have benefitted from her generosity.

Faye’s community spirit is not limited to her local community. For decades, starting in her early twenties, Faye has travelled the world to participate in mission trips in support of a cause she believes in – making lives better for those who are in need. She has helped to build housing, deliver supplies to school children and sponsored the personal and spiritual growth of families half way around the world. It is work that drives her to be a better person, and a commitment she has made as a Christian to live her life with integrity.

Christine Johnstone first began working for the OPP in 1998, working for several years on a series of fixed term contracts primarily in the OPP Museum, but, also briefly as a monitor/transcriber in I&SB. She left the OPP in 2003 to earn her Bachelor of Education degree, but the OPP Museum continued to play an important role in her life, as she returned to work there each summer during breaks in her teaching career. In 2007, a new permanent, full-time, position was created in the Museum, and Chris made the difficult decision to leave teaching, and to return to her first passion, museum work. She has not regretted the decision, having worked her way up from the role of Museum Assistant to Collections Coordinator, and now serving as Museum Curator. She has also taken advantage of some opportunities within her Bureau, Corporate Communications, taking on short term roles as a Strategic Communications Officer and working on a special project to revamp the OPP.ca website as author, editor, and content coordinator.  All were opportunities to expand her skillset and knowledge base about the organization.

Chris has been diligently splitting her time between working from her home and attending GHQ since the Covid pandemic changed the way many of us report to work. It has been a challenge to balance the needs of monitoring the museum’s collection and ensuring that new donations can still be accepted, with ensuring that provincial guidelines and recommendations are followed to protect the safety of all. Museum operations have none the less continued on “behind the scenes.” Chris is taking advantage of the time the museum has had to be closed to work on the research, writing and design of all new exhibits slated to open in the early fall of 2021 – which will come with some new display cases, fresh paint and lots of new and interesting stories!  

With a history that stretches 22 years, she has worked for six Commissioners, and enjoyed collaborating with some fantastic people, building relationships with current and retired employees across all commands and the province, becoming known as a touchstone of corporate history and organizational support. Chris was honoured and humbled to be recognized by her peers as OPP Civilian of the Year in 2016, with support letters highlighting her passion and commitment to the OPP and her colleagues. She has become well known for her extensive Corporate knowledge about the organization, and her passion for sharing that knowledge with others.

Chris has also worked extensively with Friends of The OPP Museum – a registered charity that supports the preservation and sharing of OPP history across the province. While much of this support is tied into her role as Curator, it is clear to all involved that Chris’ passion for her work inspires her to go far beyond the bare minimum her work would require, donating her time and energies to support a cause she truly believes in. Chris has also been working with the dedicated volunteers who make up the Friends of The OPP Museum through virtual meetings and events supporting a number of projects – including a new digital newsletter and a “virtual” fun run. The Run with Friends rallied over 150 participants from all over the province to “come together – apart” to raise some much-needed funds for the charity who had primarily relied on in-person fundraisers in the past. Communicating with their supporters has required some innovation during the last year, and many of these lessons and skills that were developed will continue on as they look to continue to connect with their Provincial peers.

Outside of work, Chris has been volunteering with the Mariposa Arts Theatre (MAT) Film Nights committee for several years. This committee brings Toronto International Film Festival movies to Orillia’s big screens as a fundraiser to support local live theatre. As a committee member she helps to select the films, promotes and markets the screenings and sells tickets. A long-time film buff, Chris finds the experience of sharing these often challenging and thought-providing documentaries and films with an appreciate audience – which annually numbers in the thousands, who would otherwise not have these local opportunities to learn and engage.

Chris has also lent her talents to a number of local book publication projects, including volunteering her time to support author Jim Watt to create and publish a book honouring Orillia’s Fallen in World War II. A passion project for the author, Watt relied on Chris for proofing, photo editing, book design and layout out and, in one particular story, research content as one of the members featured was her great uncle. She has also supported the project by contributing to presentations to local community groups, including the Legion, in support of the book.

As mentioned earlier, Faye and Chris have truly been life-long friends. Having first met in the kindergarten classroom, they shared not only decades of classrooms, but also ended up working together in the same retail store after high school, and then coincidentally both ending up in careers with the OPP. It is this same commitment that they have for each other in friendship that has cemented their commitment to their broader OPP family – relationships that they consider the best part of their jobs.